If you have a warranty issue to report, we request you to complete all the needed fields in the below form. BAC model and serial No(s) are indicated on the unit name plate. See example below. Requester details Company Contact person Telephone E-mail All communication from the BAC Service Department will be sent to this email address. Please indicate your key contact person here. Address Country Product details BAC model No(s) BAC Serial No(s) It starts with "E", "H", "I"or "G" followed by a 6 or 9 digit number. Delivery date unit(s) Date Start-up date unit(s) Date Date problem was noticed Date Description of complaint Details Detail images Add a new file Unlimited number of files can be uploaded to this field.10 MB limit.Allowed types: png gif jpg jpeg. Requested action 1. Service technician Intervention Service Technician If yes: please indicate intervention address, contact person and telephone number. Intervention address - Is this the same address as above? Intervention address If this is a different address as listed above, please fill in the new address details here. Contact person Telephone 2. Replacement parts Send parts If yes, indicate shipping address, contact person and telephone number. Send parts - Is this the same address as above? Address If this is a different address as listed above, please fill in the new address details here. Contact person Telephone 3. Return of material Return of material 4. Other Other comments If you have any additional comments, please write them down here. 5. Solution date Date Date Date the issue needs to be solved at the latest. I agree with the processing of my personal data By submitting us your contact details, you consent to processing your personal data for further follow up by BAC or the BAC representative in your country. In consideration of the General Data Protection Regulation, BAC applies procedures concerning data collection and management.